At Solis Appliances, we are committed to delivering your orders promptly, securely, and with the highest level of care. Our goal is to ensure a smooth and dependable shipping experience from the moment you place your order to when it arrives at your doorstep. Please review the details of our shipping policy below.
Order Cut-Off Time
Orders placed by 5:00 PM (GMT-05:00 Eastern Standard Time) on business days are processed the same day. Orders submitted after this time will be processed on the following business day.
Handling Time
All orders are prepared and shipped within 1-2 business days (Monday to Friday) from the time of purchase.
Transit Time
Once shipped, deliveries typically take 4-5 business days (Monday to Friday), depending on your location.
Total Delivery Time
The total time from placing your order to receiving it is usually between 5-7 business days.
Shipping Fees
We offer free shipping on all orders across the United States. At Solis Appliances, there are no hidden delivery charges.
Shipping Method
We currently provide standard shipping within the United States.
Packaging and Handling
Every order is packaged with care and handled with attention to detail to ensure your items arrive safely and in excellent condition.
Order Tracking
As soon as your order ships, you will receive a confirmation email with a tracking number. You can use this number to follow the progress of your shipment. Please note that tracking updates may take 24 to 48 hours to appear.
Order Cancellations and Refunds
Orders canceled before shipment are eligible for a full refund in accordance with our Return & Refund Policy. Refunds are typically processed within 7 business days, depending on your payment method.
Undeliverable Packages
If a package is returned due to an incorrect or incomplete address, we will contact you to arrange reshipment.
Lost or Stolen Packages
Solis Appliances is not responsible for packages that are lost or stolen after being marked as delivered by the carrier. If you encounter any delivery issues, please contact our support team for assistance.
By placing an order with Solis Appliances, you agree to the terms outlined in this shipping policy.
For any questions or support, feel free to reach out at support@solisappliances.shop or connect with us anytime through our 24/7 live chat on our website.
We appreciate your trust in Solis Appliances.
For More Information:
Trade Name: Solis Appliances
Support: 24/7
Business Hours: 8:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (310) 669-9832
Business Mail: support@solisappliances.shop
Business Address: 2921 Imperial Highway, Lynwood, California 90262, United States